3511 ETON DR UPPER MARLBORO, MD 20772-6800
Privacy Policy
Privacy Policy -Absolute Grace Healthcare Services LLC
At Absolute Grace Healthcare Services LLC, we prioritize the privacy and security of our patients’ personal information. Our commitment to transparency and compliance with relevant laws and regulations underscores our dedication to building trust with our patients. This Privacy Policy outlines how we collect, use, store, and protect personal information, as well as your rights regarding this information.
Information We Collect
To provide safe, compassionate, and personalized home healthcare services, we may collect the following information:
Contact Information
- Name
- Address
- Phone number
- Email address
Communication Records
- Appointment records
- Email correspondence
- Phone conversations
- SMS communications
We collect this information through secure methods, including in-person consultations, phone calls, email, and our website.
How We Use Your Information
We use your personal information to:
- Provide personalized home healthcare services.
- Develop individualized care plans.
- Schedule appointments and follow-up visits.
- Coordinate healthcare services.
- Communicate important updates and reminders.
- Process payments and insurance claims.
- Improve the quality of our services.
- Meet legal and regulatory requirements.
We only collect information necessary to provide quality healthcare services.
SMS Communications and Consent
By providing your phone number through our website or other communication channels, you consent to receive SMS messages from Absolute Grace Healthcare Services LLC regarding:
- Appointment reminders
- Appointment confirmations
- Follow-up care
- Medication reminders
- Customer support
- Service updates
- Account notifications
Message and data rates may apply.
Message frequency may vary depending on your care and communication preferences.
You may opt out at any time by replying STOP to any SMS message.
For assistance, reply HELP or contact our office directly.
SMS opt-in information and phone numbers are never shared with third parties or affiliates for marketing purposes.
Sample SMS Messages
Opt-In Message
Thank you for subscribing to SMS updates from Absolute Grace Healthcare Services LLC. Reply STOP to opt out at any time or HELP for assistance. Message and data rates may apply.
Opt-Out Message
You have successfully opted out of SMS messages from Absolute Grace Healthcare Services LLC. You will no longer receive text messages from us. Reply START to subscribe again.
Help Message
Thank you for contacting Absolute Grace Healthcare Services LLC. For assistance, please call (2405257776) or email absolutegracellc@gmail.com.
Message and data rates may apply.
Sharing of Information
We respect your privacy.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may only be shared:
- With your authorization.
- With healthcare providers involved in your care.
- With insurance companies for billing purposes.
- When required by law or government authorities.
Protection of Personal Information
We use appropriate administrative, technical, and physical safeguards to protect your information, including:
- Secure encrypted systems
- Restricted staff access
- Password-protected databases
- Secure communication channels
- Regular security monitoring
We continually review our security practices to help safeguard your information from unauthorized access, disclosure, or misuse.
Access and Correction of Information
You have the right to request access to the personal information we maintain about you.
If any information is inaccurate or incomplete, you may request that we update or correct it.
Please contact us using the information provided below to submit your request.
Your Privacy Rights
You have the right to:
- Access your personal information.
- Request corrections.
- Withdraw SMS consent at any time.
- Ask questions about how your information is used.
- Request additional information regarding our privacy practices.
Compliance
Absolute Grace Healthcare Services LLC complies with all applicable federal, state, and local privacy laws governing the protection of personal information.
We regularly review and update our privacy practices to ensure compliance with current legal requirements and industry standards.
Contact Us
If you have any questions regarding this Privacy Policy or wish to request access to your personal information, please contact us.
Absolute Grace Healthcare Services LLC
📞 Phone: 2405257776
📧 Email: absolutegracellc@gmail.com
🌐 Website: https://absolutegracehealthcare.org